Accident Towing in Grafton
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Grafton Accident Towing
Accident towing requires more than just a truck—it demands calm, qualified handling in high-pressure moments. At TNT Towing, we service the Coffs Coast and Northern Rivers with accident and breakdown towing solutions tailored for both safety and compliance. From minor collisions to major road incidents, our team works methodically to secure damaged vehicles, assess site access, and coordinate clear transport away from the scene.
Based in South Grafton and backed by over 13 years of industry experience, we’re NRMA-accredited and fully licensed. Our fleet includes tilt tray trucks fitted for compromised vehicles, along with tools to manage locked wheels, poor access or unsafe load positions. Each job is managed with an emphasis on risk control, communication and accurate documentation.
Accident towing in particular often involves insurance providers, and we’re prepared with the protocols and records they require. For clear, controlled support after a breakdown or accident, call TNT Towing on 0417 318 181.
Breakdown Support & Response
Responding to breakdowns isn’t just about moving a vehicle—it’s about understanding the circumstances and adapting the process to fit. When a car stops unexpectedly on the road, our first priority is assessing location safety, traffic conditions and vehicle accessibility. This helps our operators determine whether immediate roadside repositioning is required before loading.
All breakdown and accident towing services are carried out using compliant restraint gear and documented procedures to support later reporting or claims. For drive-inaccessible vehicles, we use tilt trays, skates, winches or dollies depending on the condition and surroundings. We also provide handover forms and job notes for mechanics or insurance representatives where needed. Our familiarity with local terrain—from urban streets in Coffs Harbour to remote areas near Lismore—allows us to plan jobs around road conditions and access limitations.
Each tow is executed with consistency and full compliance with NSW towing regulations. The result is a process that keeps the focus on safety, not guesswork.
Can I inspect my vehicle before it’s towed from the accident scene?
Yes, you’re generally allowed to inspect your vehicle before it’s towed, unless emergency services restrict access for safety or investigative reasons. It’s important to check for visible damage, remove personal belongings, and take photos for insurance purposes. You should also confirm the tow operator's details, destination of the tow, and any paperwork you're expected to sign. If the vehicle is being towed after a major collision, make sure you’re not interfering with police or fire crews. Always take precautions when inspecting a vehicle near traffic or in hazardous conditions.
What emergency gear should I have in the car in case of breakdown?
Carrying a basic emergency kit can be vital during a breakdown, especially in remote areas or bad weather. Recommended items include a reflective safety triangle, high-visibility vest, jumper leads, torch with spare batteries, and a tyre repair kit or inflator. It's also wise to carry bottled water, non-perishable snacks, a phone charger, and a basic first aid kit. In colder regions, a blanket and gloves can provide additional protection. These supplies can help you stay safe and visible while waiting for assistance.
Can I stop a tow if I change my mind at the scene?
You can usually stop a tow if the vehicle hasn’t been loaded or the towing contract hasn’t been signed. Once you’ve signed the authorisation or the vehicle is secured on the truck, cancelling may incur a call-out or loading fee. It's important to ask about costs and commitments before agreeing to service. If you feel pressured or unsure, take a moment to read the paperwork and clarify your rights. NSW regulations require that all accident tows are authorised in writing, so you’re not locked in until that’s done.
