Roadside Assistance in Grafton
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Grafton Roadside Assistance
At TNT Towing, we provide round-the-clock roadside assistance across the Coffs Coast and Northern Rivers region. Based in South Grafton and operating for over 13 years, we understand how critical it is to receive help when a breakdown happens—whether it’s the middle of the night, a long weekend, or a remote stretch of highway.
Our team is trained to respond quickly and professionally to a wide range of issues including battery failures, lockouts, flat tyres, and minor mechanical faults. All roadside support is delivered using fully equipped service vehicles operated by licensed, NRMA-accredited drivers. We plan every response based on your exact location, access conditions, and safety risks. Our job is to get you back on track as safely and efficiently as possible, using the right equipment and procedures for each callout.
We know how to navigate low-reception areas and work in all kinds of weather and terrain. When you're stuck roadside, help is one call away. For 24 hour roadside assistance, call TNT Towing on 0417 318 181.
Help When You Need It Most
Our roadside assistance service is built around preparedness and professionalism. We don’t just show up—we arrive with the tools, knowledge and planning to handle everything from basic jumpstarts to complex site access issues. Whether your vehicle is parked in an underground lot, stuck on a rural track or sitting idle in town traffic, we assess the situation and find a way to assist without causing further damage.
Our service vehicles carry portable jump starters, fuel cans, wheel change kits, lockout tools and lighting to operate in low-visibility environments. For breakdowns that can’t be resolved on the spot, we’ll organise secure towing to your chosen destination. We understand that roadside emergencies are often high-stress, so we keep communication clear and always explain what’s happening before we proceed.
Every call is logged and managed in line with our licensing and operational standards. You can rely on our team to manage the situation safely, whether it’s a mechanical issue or a flat battery at midnight.
Can I get roadside assistance in remote or rural areas overnight?
Yes, roadside assistance is generally available overnight in remote and rural areas, but response times can vary widely depending on the provider’s coverage and the distance from the nearest dispatch centre. Some providers have dedicated regional support teams, while others may need to reroute help from neighbouring towns or cities. If you're in a hard-to-reach area, it's important to provide clear details like GPS coordinates, road names, or nearby landmarks. Low reception and poor road conditions can also delay service, so having a torch, phone charger and emergency supplies in your car can be helpful. Not all roadside plans include rural coverage, so it’s worth checking in advance what areas are included.
What happens if I lock my keys inside my car late at night?
If you accidentally lock your keys in the car after hours, most 24-hour roadside assistance services can help unlock your vehicle, depending on the make and model. Some vehicles may require specialised tools or procedures, which could affect how quickly the issue can be resolved. The operator will usually confirm vehicle ownership before attempting to open it, and in rare cases, they may need to refer the job to a locksmith. This type of service may also attract an additional charge, particularly after hours or in remote locations. While some insurers include lockout assistance in coverage, others treat it as a separate service.
Are there extra fees for callouts late at night or on weekends?
Yes, many roadside assistance providers apply additional fees for services requested after standard business hours, including nights, weekends and public holidays. These surcharges typically cover increased staffing, on-call availability and extended travel times. The pricing structure varies—some charge a flat fee, while others base it on the time of day, location or complexity of the job. It’s a good idea to ask for a full breakdown of potential costs when calling, especially if you’re not a member of a roadside program. Knowing what’s included up front helps avoid unexpected charges once the service is completed.
